Terms and conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules made there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The use of the Website is offered to you conditioned on your ‘Acceptance’ of all the terms, conditions and notices contained in this User Agreement. Upon “Acceptance”, this User Agreement shall be effective and binding upon you along with any amendments made by GONDGET at its sole discretion and posted on the Website and you shall not claim invalidity of this User Agreement merely on the grounds that this MOU is being concluded electronically. For the aforesaid purposes, ‘Acceptance’ shall mean your affirmative action in clicking on ‘check box and on the ‘continue button’ as provided on the registration page or clicking on ‘Buy Now’ button while transacting as Guest User or any act which reflects your use of the Website or the services provided by the Website or any such other actions that implies your acceptance You hereby further agree that this User Agreement is being concluded and executed at Chennai.
Your use of the Website implies that you agree with the terms of the User Agreement. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement and Rules and Policies as displayed on the Website, please do not click on the “continue” button and/or “Buy Now” button and do not seek to obtain access to or otherwise use the Website.
- Eligibility: Those who registered in www.gondget.com between 1st July 2016 till 31st December 2016.
- Free gifts will be delivered between 1st January 2017 till 31st February 2017.
- Free gift will be sending to randomly selected registered customers with free shipping cost.
- Free gift will be sending to randomly selected up to 100 registered customers.
- Email notification will be sending to the free gift eligible customers. Upon email notification eligible customer should share their shipping address with mobile number.
- Failure in response to our email notification before 30th January 2017 your free gift will automatically cancel.
- If any account identified as duplicate then they are not eligible to get free gifts.
- Free gifts could be either electronic gadgets, household gadgets, accessories etc…
- Free gifts will not be returnable at any causes.
- Free Gift Sending Date will can postponable at any time without any prior notification .
GondGet is a company incorporated under the laws of India, with its registered office at No:26 Ground floor, Leith Castle South Street, Santhome, Chennai 600 028, Tamil Nadu. GondGet in the form of an online marketplace to enable buyer to purchase the products so offered (“Products”), and other incidental Services thereto (“Services”) including use of the Website by any User.
When you use any of the services provided by us through the Website, including but not limited to Product Reviews, Seller Reviews etc., you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this User Agreement and shall be considered as part and parcel of this User Agreement. We reserve the right, at our sole discretion, to change, modify, add or remove portions of the User Agreement, at any time without any prior written notice to you. It is your responsibility to review this User Agreement periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with the provisions of this Agreement,, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
The Website is an electronic platform in the form of an electronic marketplace and an intermediary that provides a platform for Users (who are sellers) to advertise, exhibit, make available and offer to sell various Products to other Users (who are buyers / customers), and a platform for such other Users to accept the offer to sell of the Products made by the sellers on the Website and to make payments to the sellers for purchase of the Products, and services to facilitate the engagement of buyers and sellers to under commerce on the Website, and (d) such other services as are incidental and ancillary thereto. The Services are offered to the Users through various modes which may include issue of coupons and vouchers that can be redeemed for various Products.
GONDGET reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.
You shall not have more than one active Account (defined hereunder) on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another person.
Your Account and Registration Obligations
You may access and use the Website and the Services as a registered user. Registered users: GONDGET makes certain sections of the Services available to You through the Website only if You have provided GONDGET certain required User information and created an account and a GONDGET ID through certain log-in ID and password (“Account”).
In the event You register as a User by creating an Account in order to avail of the Services provided by the Website, You will be responsible for maintaining the confidentiality and security of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify GONDGET of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. GONDGET cannot and will not be liable for any loss or damage arising from Your failure to comply with this section. You may be held liable for losses incurred by GONDGET or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.
You shall ensure that the Account Information provided by you in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.
If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or GONDGET has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, GONDGET has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website / Services (or any portion thereof).
Electronic Execution, Fees and Services
Membership on the Website is free. GONDGET.com does not charge any fee for browsing and buying on the Website. However, before you list an item for sale through the Website. GONDGET.com reserves the right to change its Service Fee and Credit policies from time to time at its sole discretion including without limitation right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Any modifications to the Fee and Credit policies shall be posted on the Website and such changes shall become effective immediately.
How fee is charged and payment schedule. We process online payments on behalf of merchants and send the money to merchant after deducting our service fees. Merchants do not have to deal with online payments as we take care of it. The merchants need to provide certain banking and accounting information to set-up online bank transfer account. We have a TWO weekly payment cycle. On Friday, the money (i.e. order final value minus our service fees) pertaining to all orders completed two weeks prior to the relevant Friday will be electronically transferred to your mentioned bank account.
Taxes: You are responsible for paying all fees associated with the use of the Website and you agree to bear any and all applicable taxes, charges, chesses etc. levied thereon.
Non-payment: GONDGET.com reserves the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to all current and future use of the Website in case of non-payment of fees by you to GONDGET.com. GONDGET.com also reserves the right to take legal action in case of non- payment of fees.
Use of the Website
You understand and agree that GONDGET and the Website merely provides hosting services to its Registered Users and persons browsing / visiting the Website. All items advertised / listed and the contents therein are advertised and listed by Registered Users and are third party user generated contents. GONDGET.com neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modifies the information contained in the transmission. GONDGET.com has no control over the third party user generated contents and does not provide any guarantee with respect to any such content and GONDGET shall not be held liable for any loss suffered by you based on your reliance on or use of such data/content.
** You agree, undertake and confirm that your use of the Website shall be strictly governed by the following binding principles:
“Your Information” is defined as any information you provide to us or other users of the Website (“Users”) in the registration (as Registered), buying or listing process, in the feedback area or through any e-mail feature. You are solely responsible for Your Information, and we act only as a passive conduit for your online distribution and publication of Your Information.
** Your Information (or any items listed):
In terms of Information Technology (Intermediaries Guidelines) Rules, 2011 you agree and undertake that you shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:
(a) belongs to another person and to which You do not have any right;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
(c) harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
(e) involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
(f) violates any law for the time being in force;
(g) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(h) impersonate another person;
(i). contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancel bots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
(j) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
(k) shall not be false, inaccurate or misleading;
(l) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force. Without prejudice to the generality of the above, GONDGET.com does not permit transactions in the following items including but not limited to categories as stated in the Prohibited and Restricted Items Policy which can be accessed at http:// GONDGET.com// –policies-and-rules.html shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and
(m) shall not link directly or indirectly to or include descriptions of items, goods or services that are prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under;
(n) are identical to other items you have up for auction but are priced lower than your item’s price, the reserve price of the item or minimum bid amount; are concurrently listed for sale on a web site other than the Website;
You represent and confirm that you shall be the sole and exclusive legal owner of all items, goods or products of any description that you wish to offer for sale on the Website. You shall have absolute right, title and authority to deal in and offer for sale such items, goods or products.
In the event that any transaction or attempted transaction relating to any item, good or service which is in violation of this User Agreement or applicable law comes to your knowledge, you shall take all steps to inform GONDGET.com
You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules made there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our service and your bidding on, listing, purchase, solicitation of offers to purchase, and sale of items or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. In particular you shall ensure that if any of your items listed on the Website qualifies as an “Antiquity” or “Art treasure” as defined in the Antiquities and Art Treasures Act, 1972 (“Artwork”), you shall indicate that such Artwork is “non-exportable” and sold subject to the provisions of said the Act, and shall ensure that it is not delivered to buyer (as defined under the Buying section) at any place outside India.
You shall not, either alone or in conjunction with other Users, manipulate or attempt to manipulate the prices of any item or services being sold or purchased on the Website.
From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other Users in any manner. It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.
GONDGET.com does not make any warranty ( unless it mentioned warranty )as to the attributes (such as quality, worth, marketability, etc.) of the items or services proposed to be sold or offered to be sold or purchased on the Website.
The Website is only a venue through which Users can reach a larger base to buy and sell items or services. GONDGET.COM is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply.
You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the other Users that you transact with.
You release and indemnify GONDGET.com and/or any of its shareholders, directors, officers, employees and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, GONDGET.com cannot control the information provided by other Users which is made available on the Website. You may find other User’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website. Please note that there may be risks in dealing with foreign nationals, underage persons or people acting under false pretense.
Without limiting other remedies, GONDGET.com may limit your activity, immediately remove your information or end your listing, warn other Users of your actions, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website in the event, but not limited to:
b) If GONDGET.com is unable to verify or authenticate any information provided by you; or
c) If it is believed that your actions may cause legal liability for other Users or GONDGET.com. We may at any time at our sole discretion reinstate suspended Users. A User that has been suspended or blocked may not register or attempt to register with GONDGET.com or use the Website in any manner whatsoever until such time that such User is reinstated by GONDGET.com. Notwithstanding the foregoing, if you breach the User Agreement or any other documents it incorporates by reference, GONDGET.com reserves the right to recover any amounts due and owing by you to GONDGET.com and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
All purchases on the Website are a firm commitment to purchase. If you are the purchaser for any item, you are obligated to complete the transaction with the GONDGET .
By purchasing on an item you agree to be bound by the conditions of sale included in the item’s description (or linked to from the description) so long as those conditions of sale are not in violation of the User Agreement or unlawful. In case of consumer goods, sellers on the Website may or may not specify the retail prices of the items being sold. You are advised to independently verify the retail prices of such items if you so desire.
GONDGET.com strongly advises you not to test the site with false purchases, as it will put you at substantial personal legal risk. It is an offence to use a false name, other false personal information or a known invalid/ unauthorized credit/ debit/ cash card and such other infrastructure directly through Bank or financial institution infrastructure or indirectly through Payment Aggregator. Willfully entering erroneous or fictitious bids may result in prosecution by GONDGET.com.
Please note that in the event any inaccurate information is provided by you regarding your identity, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. If you are a registered buyer on the Website we encourage you to post feedback on the seller after the transaction is closed.
GONDGET endeavors to ensure that the products you buy from our Website are genuine, authentic, products and are sold by honorable merchants at the best prices possible. We also extend all the warranties, guarantees as entailed in the product by the seller to you, all this at a great price and with the best customer service in the industry. It is however clarified that the GONDGET seeks to ensure the aforesaid only on a best endeavor basis and does not assure or provide any personal warranties (Unless stated warranty)or assumes and liability or responsibility pertaining to the genuinely and authenticity of the products.
GONDGET.com reserves its right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claim or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, GONDGET.com may at its sole discretion suspend, block, restrict, cancel the user id [and its related user ids] of such user and/or disqualify that member and any related members from availing protection through this program.
Any person who, knowingly and with an intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information shall be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
Limitation of Liability
In no event shall GONDGET.com or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence).
GONDGET.com liability in any circumstance is limited to the amount of fees, if any, paid by you to GONDGET.com. GONDGET.com, its associates, affiliates and service providers and technology partners make no representations or Warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, GONDGET.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of:
(a) The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website;
(b) Any interruption or errors in the operation of the Website.
You agree to indemnify and hold harmless GONDGET.com and (as applicable) GONDGET.com’s parent, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any losses, liabilities, damages, costs and expenses, claims or demand, or actions including reasonable attorneys’ fees asserted against or incurred by GONDGET.com, made by any third party arising out of your breach or non-performance of terms of the User Agreement, GONDGET.com Rules and Policies, or the documents they incorporate by reference, or your violation of any law, rules or regulations or the rights of a third party.
None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between you and GONDGET.com and you shall have no authority to bind GONDGET.com in any manner whatsoever.
the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
Severability: If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement.
Entire Agreement: This Agreement sets forth the entire understanding and agreement between you and GONDGET.com with respect to the subject matter hereof.
Assignment: You cannot assign or otherwise transfer this User Agreement, or any rights granted hereunder to any third party. GONDGET.com may transfer its rights and obligations (also known as “assign”) under this Agreement without your prior express consent, provided that GONDGET.com assigns the Agreement on the same terms or terms that are no less advantageous to you.
Generally, transactions are conducted smoothly on GONDGET.com. However there may be some cases where the Buyers may face issues. At GONDGET.com, we have a Dispute Resolution process in order to resolve disputes between Buyers and GONDGET CUSTOMER SUPPORT.
A ‘Dispute’ can be defined as a disagreement between a Buyer and a GONDGET in connection with a transaction on the Website. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.
It is important that before a Buyer raises a dispute, they should attempt to resolve the issue amicably between each other. Please note that whenever a buyer raises a dispute, the GONDGET payment for that order is put on hold immediately until the issue is resolved.
Whenever there is a disagreement relating to any transaction, the users can write to SUPPORT@ GONDGET.com in order to raise a dispute. Once a dispute is raised by either party, GONDGET.com shall try to mediate and the resolve the matter amicably.
When You use the Website or send emails or other data, information or communication to GONDGET, You agree and understand that You are communicating with GONDGET through electronic records and You consent to receive communications via electronic records from GONDGET periodically and as and when required. GONDGET l will communicate with You by email or by notices on Website or electronic records on the Website or on Your mobile number which will be deemed adequate service of notice / electronic record to the maximum extent permitted under any applicable law.
Assignment: You cannot assign or otherwise transfer the Agreements, or any rights granted hereunder or any obligations, to any third party and any such assignment or transfer or purported assignment or transfer shall be void ab initio. GONDGET rights and/or obligations under the Agreement are freely assignable or otherwise transferable by GONDGET to any third parties without the requirement of seeking Your prior consent. GONDGET may inform You of such assignment or transfer in accordance with the notice requirements under the Agreement. GONDGET shall have right to transfer Your Account and Account Information to a third party who purchases GONDGET business as conducted under the Website.
The User Agreement or the documents they incorporates by reference shall be governed and construed in accordance with the laws of India. Subject to Clause 19 above, all disputes arising under this Agreement between you and GONDGET shall be subject to the exclusive jurisdiction of courts at Chennai, India.
Feedback and Information
Any feedback You provide to this Website shall be deemed to be non-confidential. GONDGET shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) GONDGET is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) GONDGET may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from GONDGET for the feedback under any circumstances.
You can cancel your order within one hour after you have made payment on the products bought on our website.
Refund and Replacement policy
In case of customer request for Refund, it will be processed through NEFT or payment mode which is customer used to pay already within 7 working days. We provide replacement for our products within 7 working days.
Return of the product will be accepted upon the following conditions.
Defective/Damaged Product, incorrect Quantity, Wrong Product Delivered, Part of Product is missing, Non-receipt of Invoice
Returning product will not be accepted under the following conditions:
Product is damaged due to overuse Consumable Product, Customized printed product, Returned without original packaging including, price tags, labels, original packing, and other accessories. Defective products that are covered under Manufacturer’s warranty and reported after 3-days.Damaged products reported after 2-days.Product or box is damaged due to misuse or incidental damage because of malfunctioning of product. Product is used or worn or altered
We usually ship the product within 3-7 working days after receiving the order.
Image Uploading Limit
Image resolution limitations – Use below 2 MB file size pictures